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Book with confidence with Monarch Airlines


We are one of the UK's major providers of low-cost scheduled flights as well as being the UK's largest independent charter airline. We've come along way since our launch in 1968 and today our fleet features 32 of the world's most modern jet aircraft, and each year we fly around 7 million people to more than 100 destinations worldwide.

Monarch has always been quick to respond to changes in the market and believes in finding ways to give customers exactly what they want. We're proud to be the oldest UK airline operating under our original name and with over 40 years of experience in the travel industry, we're well placed to offer expert advice on how to secure extra protection when booking scheduled flights.


Top tips to secure extra protection when booking flights


1) Book Travel Insurance with Monarch


Booking travel insurance (single trip or annual) with Monarch (supplied by our partner Rock Insurance Services) will automatically cover each policy holder up to £500 for replacement ticket cover (with no excess to pay).

You can purchase our travel insurance as part of your scheduled flight booking here at monarch.co.uk or you can purchase directly from our travel insurance website. Read our full travel insurance policy wording. Don't forget the best way to save is to buy an annual policy if you travel more than once a year.


2) Book scheduled flights on a Credit Card or Visa Debit card

If your flights cost over £100 and you pay for them using a credit card (Visa / Mastercard) you'll be entitled to a refund in the event of scheduled airline failure (this is protected under the terms of the Consumer Credit Act). You'll need to contact your card issuer to make the claim. If your flights cost less than £100 you may still be entitled to a refund, but you'll need to check with your card issuer and claim in good time.

If you pay using a Visa Debit Card you should also be able claim a refund using the 'Visa Debit Card Chargeback Scheme'. Contact your bank or Visa for more details of this scheme.


If you have booked (or plan to book) a Monarch charter flight on this website your booking is made with Avro plc who are ABTA-bonded and have an Air Travel Organiser's Licence (ATOL) issued by the Civil Aviation Authority, offering you total security and peace of mind when booking.


PayPal faqs

What is PayPal?
PayPal is the safe, simple, smart way to pay online. All you need is an email address to make secure online payments using your debit, credit card, bank account or PayPal balance.

I don't have a PayPal account, how can I get one?
Over 15 million UK PayPal account holders can't be wrong. Sign up for a PayPal account in minutes by visiting www.paypal.co.uk. Once you've opened a PayPal account you can start to shop at hundreds of UK websites.

How much does it cost to pay for my flights with PayPal?
Go to our fares, taxes and charges page for full details.

What do I do if there's a problem with my payment?
If you have any queries regarding your PAYMENT (e.g. amount charged, funds available... etc) please contact PayPal directly who will be happy to help. For any queries regarding your actual flight booking (e.g. to change a passenger name or check flight details) please contact Monarch.

Can I pay for flight changes, hold bags, pre-allocated & extra legroom seats and online check-in with PayPal?
Yes, you can use PayPal for any online transactions on flyMonarch.com (scheduled flights only).

What currencies can pay in using PayPal?
You can pay in GBP £ or EUR € using PayPal.

I'm a registered flyMonarch.com travel agent, can I pay for customer's flights using PayPal?
Yes you can. PayPal gives you much more flexibility to manage your payments for example you can top-up your PayPal account and use the balance to book your flights to save complicated credit/debit card reconciliations. Or you can associate your company credit card with your PayPal account to give you a choice of how you fund your flight payments.

Can I pay via PayPal for flights booked through your call centre?
No, PayPal is an online-only payment service therefore you can only use for online transactions.

I've forgotton my PayPal password or email address?
No problem, just visit http://www.paypal.co.uk and follow the links at the top of the page.

How can I contact PayPal?
Just visit the PayPal website and go to their 'contact us' section, you can then email them or log in and call them

 

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